These Terms and Conditions (“T&C’s” or “Terms & Conditions”) govern your access to and use of this website/(s)(“website” or “site” ) operated by Genposys Technologies Private Limited. This statement discloses the privacy practices for the websites (www.shrilekha.com, www.shrilekhanetwork.com) of Genposys Technologies Private Limited, Registered address C-52, First Floor, Indra Enclave, Nebsarai, New Delhi-110068 and operation address 59 Elliot road,1st Floor Kolkata 700016.
As we update, improve and expand the Services, this policy may change, so please refer back to it periodically. By accessing the Company website or this Application or otherwise using the Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.
The Company respects the privacy of the users of the Services and is committed to reasonably protect it in all respects.
Any use of the website/(s) owned and managed by Genposys Technologies Private Limited shall be construed as your acceptance of this Privacy Policy and if you do not accept the Privacy Policy enumerated herein below, please do not proceed further to use/access the site.
What information do we collect?
USER REGISTRATION
When you register on the website, Application and for the Service, we ask that you provide basic contact Information such as your name, gender, age, address, pin code, contact number, occupation, interests and email address etc. When you register using your other accounts like on Facebook, Twitter, Gmail etc. we shall retrieve Information from such account only with your permission to continue to interact with you and to continue providing the Services and not share that any further to any party external to users who can benefit from it directly or indirectly.
We may collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with us.
OTHER INFORMATION
We confirm that we collect that information from you which is required to extend the services available on the site.
- At the time of signing up and registration with the site, we collect user information including name, company name, email address, phone/mobile number, postal address and other business information which may also include business statutory details and tax registration numbers.
- In this regard, we may also record conversations and archive correspondence between users and the representatives of the site (including the additional information, if any) in relation to the services for quality control or training purposes.
- In relation to our paid services, we may collect personal information of a more sensitive nature which includes bank account numbers and related details to facilitate the sale or purchase of the services available on the site.
- We also gathers and stores the user’s usage statistics such as IP addresses, pages viewed, user behaviour pattern, number of sessions and unique visitors, browsing activities, browser software operating system etc. for analysis, which helps us to provide improved experience and value added services to you.
- Once a user registers, the user is no longer anonymous to us and thus all the information provided by you shall be stored, possessed in order to provide you with the requested services and as may be required for compliance with statutory requirements.
- User’s registration with us and providing information is intended for facilitating the users in its business.
- We retains user provided Information for as long as the Information is required for the purpose of providing services to you or where the same is required for any purpose for which the Information can be lawfully processed or retained as required under any statutory enactments or applicable laws.
- User may update, correct, or confirm provided information by logging on to their accounts on the site or by sending a request to helpline@shrilekha.com. The requested changes may take reasonable time due to verification process and server cache policies. In case you would like to receive a copy of our information held by us for porting to another service, please contact us with your request at the email address above.
- Users may also choose to delete or deactivate their accounts on the site. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. In this regard, please note that information sought to be deleted may remain with us in archival records for the purpose of compliance of statutory enactments, or for any other lawful purpose. Therefore, users are requested to carefully evaluate what types of information they would like to provide to us at the time of registration.
PURPOSE AND USAGE OF INFORMATION
The following are the purposes of collecting the Information:
- For the verification of your identity, eligibility, registration and to provide customized services.
- For facilitating the services offered/available on the site.
- For advertising, marketing, displaying & publication.
- For enabling communication with the users of the site, so that the users may fetch maximum business opportunities.
- For generating business enquires and trade leads.
- For sending communications, notifications, newsletters and customized mailers etc.
Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.
DISCLOSURE OF INFORMATION
Information we may collect from you may be disclosed and transferred to external service providers who we rely on to provide services to us or to you directly. For instance, information may be shared with
- Affiliated companies for better efficiency, more relevancy, innovative business matchmaking and better personalised services.
- Government or regulatory or law enforcement agencies, as mandated under statutory enactment, for verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.
- Service provider including but not limited to payment, customer and cloud computing service provider (“Third Party”) engaged for facilitating service requirements of user.
- Business partners for sending their business offers to the users, which are owned and offered by them solely without involvement of the site. Links to the websites of any of the above may be available on the site as a convenience to user(s) and the site does not have any control over such websites. The usage of such websites by the user will be governed by their respective Privacy Policies and the present Privacy Policy will not apply to usage of such websites. The users of such websites are cautioned to read the privacy policies of such websites.
Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.
In relation to such disclosures, receiving parties have consented and confirmed that:
- There shall be limited disclosure of any Information to its Directors, officers, employees, agents or representatives who have a need to know such Information in connection with the business transaction and are only permitted to use your Information in connection with the said purpose,
- They shall keep the Information confidential and secure by using a reasonable degree of care, and
- They shall not disclose any Information received by them further and must abide by the Privacy Policy of the site.
Please keep in mind that whenever a user post personal & business information online, the same becomes accessible to the public and the users may receive messages/emails from visitors of the site.
DATA COLLECTION RELATING TO CHILDREN
We strongly believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Site from persons under 18 years of age, and no part of our Site is directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access our services at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 18 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information.
If we become aware that a person submitting personal information is under 18, we will delete the account and all related information as soon as possible. . If you believe we might have any information from or about a child under 18 please contact us at helpline@shrilekha.com
DATA TRANSFERS
User Information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside the country you reside in. By submitting your personal data, you agree to such transfers.
Your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Policy. Relevant, we will ensure appropriate contractual safeguards to ensure that your information is processed with the highest standards of transparency and fairness.
COOKIES POLICY
Cookies/Local Storage are small files that a site or its service provider transfers to your computers’ hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
To improve the responsiveness of the "Product" for our users, we may use "cookies/local storage", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies/local storage to your browser (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via website, Application or Service though your computer/laptop/netbook or mobile/tablet/pad/handheld device etc.
Your freedom to withdraw your consent at any time: If you do not wish to accept cookies/local storage in connection with your use of our websites/ Apps/ sites you will need to delete, and block or disable cookies/local storage via your browser settings (Please consult your web browser’s Help documentation for more information on this process.) Please note that disabling cookies/local storage will affect the functionality of our websites/ Apps/ sites and may prevent you from being able to access certain features on the websites/products/applications.
LEGALITIES
All members are reminded that they may be held legally accountable for what they say or do online. In particular, members may be held liable for any defamatory comments, threats and / or untrue statements or other illegal and fraudulent claims made by them. Shrilekha Team does not endorse the opinions expressed by its members. If any member fails to observe the above rules of conduct at any time, Shrilekha Team reserves the right to terminate the membership of the member and / or delete all their contributions (either temporarily or permanently) from the site, depending on the nature and severity of the breach and without prior warning or consent of the member.
Registration as a member of this Platform at any time past or present and use of the Platform and all its product / service offerings will be taken as acceptance of the above rules of conduct. Shrilekha Team’s decision on all matters is final and binding on its members. Legal jurisdiction for all disputes is the High Court of Kolkata, India.
The platform endeavours to foster a vibrant local service need platform that serves millions of users and businesses. We are here to serve our members 24x7 and use all feedback to refine and improve the online experience for our members. You can reach Shrilekha Team anytime by writing to helpline@shrilekha.com and we will respond to you in a timely manner. We hope you have an enjoyable and rewarding experience on the Platform.
GRIEVANCE OFFICER
In keeping with the provisions prescribed in the Information Technology Act 2000 and Rules made there under and as amended from time to time, the name and contact details of the Grievance Officer are provided below:
By Email: legal@shrilekha.com
By Post:
- The Grievance Officer,
59 Elliot Road, 1st floor, Taltala, Kolkata, West Bengal 700016